PETMATE REAL CARE STORIES · ALWAYS OPEN

Share real care. Unlock up to 52 days of PetMate Pro.

Turn everyday meals, water, weight trends and care routines into useful stories for other pet parents. Publish three distinct original posts at increasing depth—claim one mission or complete all three.

Explore the missions

No positive rating or five stars required. Rewards are only for eligible original UGC.

How it works

Three simple steps. Honest beats perfect.

Choose a mission

Start with 7 days or work through all three. Each account can claim each tier once.

Publish original content

Post publicly on Instagram using your own app screens, pet photos and real experience.

Prepare your claim

Keep the post link and screenshots. Submit the checklist when the claim channel opens.

The rules, at a glance

The campaign is ongoing. Material rule changes will be announced on this page.
Tiers stack, but one post cannot claim twice and minor rewrites do not count as new content.
Content must be original, follow platform rules and disclose the PetMate Pro reward relationship.
No fabricated experiences, spam, plagiarism, diagnosis, treatment advice or exaggerated health outcomes.

Grow with every story

The deeper the record, the more useful the story.

Each tier requires a separate new post. Complete one—or all three for a total of 52 days.

7PROOne claim per account for this tier

Your first real story

Show what everyday care really looks like

Publish an original post about why you started tracking and where PetMate fits into your actual routine.

At least 1 current PetMate screenshot
Specific, honest notes from your use
Disclose participation in the Pro reward campaign

15PROOne claim per account for this tier

A separate deeper story

Put real features into a real pet-care moment

Publish a new post with your pet and explain how at least two features worked in practice.

At least 1 pet photo and 1 app screenshot
At least 2 features you genuinely used
One concrete challenge, process or takeaway

30PROOne claim per account for this tier

A separate care case study

Tell the story behind a week of records

Publish a new case-style post showing how consistent records supported a more organized care routine.

At least 7 days of records and a trend screenshot
At least 3 original visuals with the care process
No diagnosis, treatment or guaranteed health claims

EXTRA HONEST FEEDBACK MISSION

Share genuine feedback. Unlock 15 more days of Pro.

Choose any 1–5 satisfaction score for our internal product record, then write at least 15 characters about your real experience. Every score is eligible, and critical feedback receives the same reward.

15 DAYS PRO

Stacks with the three UGC missions—complete everything for up to 67 days

How did this experience feel?

Any 1–5 score qualifies. The score is only for internal product feedback.

Genuine feedback (15+ characters)

0/15

Choose a 1–5 satisfaction score first

Which PetMate feature do you use most, and why?

This is first-party PetMate product feedback. It is completely independent of ratings or reviews on any app marketplace or public platform.

Instagram publishing guide

We provide the structure. The story stays yours.

These are prompts, not a scripted positive review. Replace them with features you actually used, changes you genuinely noticed and your own words.

01Create a new Instagram carousel post.
02Select your pet photos and privacy-redacted PetMate screenshots.
03Match the mission depth with context, features and honest takeaways.
04Add the campaign disclosure and relevant hashtags, review, then publish publicly.

Caption starters

I finally put my pet's meals and weight in one clear record
What seven days of tracking showed me about our routine
No perfect streaks: how I organize everyday pet care

Story outline

1. Why I started tracking pet care
2. The PetMate features I actually used
3. One specific log or reminder moment
4. What I noticed after consistent tracking
5. What worked well—and what could improve
6. Personal experience only; contact a licensed veterinarian for health concerns

Suggested hashtags

#PetMate #PetCareRoutine #PetHealthLog #PetParents #EverydayCare

Campaign disclosure

This is my genuine experience. I am participating in PetMate's original-content campaign and may receive PetMate Pro days after an eligibility review. The reward is unrelated to any App Store rating or review.

Claim & verification

Prepare the details now for a faster claim later.

We verify originality and tier requirements—not whether your opinion is positive.

Claim checklist

A publicly accessible original post URL
Full post screenshots and account profile screenshot
Requested tier: 7 / 15 / 30 days
Account, medical and payment details are redacted

When you receive a code

1Update to the latest version that supports codes
2Open the PetMate Pro screen
3Choose “Redeem membership” and enter the code

Claim channel coming soon

The contact QR code is not open yet. It will appear here when ready; an App Store rating screenshot will never be required.

A separate, honest review

If PetMate truly made care easier, share your honest experience.

Reviews help us improve and help other pet parents decide. A positive review, negative review or no review has no effect on UGC rewards.

Entirely optional · No five-star requirement · No review screenshot

One last check before publishing

01Only publish photos, screenshots and words you own or have permission to use.
02Redact phone numbers, account identifiers, orders, payments and medical records.
03Do not turn personal experience into diagnosis or treatment advice; contact a licensed veterinarian for concerns.
04Follow Instagram rules and avoid repetitive posting, artificial engagement or harassment.